Today I had to give two fellow realtors some harsh feedback on their listings. After the Orangevale Realtors meeting on Tuesday, we toured 10 homes, after which some of the listing agents requested feedback. Most of the homes were very nice and well staged so that they showed very nicely. Unfortunately there were a couple of homes that looked nice inside, but I won't be showing either of them to any of my buyers. Fortunately, both of those listing agents were very professional and appreciated my honesty. It also supported their advice to their sellers.
One was obviously the home of smokers. And it didn't just smell bad -- it was the strongest smelling home I had ever been in. It made my eyes water and I could only stay inside for a short time before I had to get some air. Others in our caravan agreed, and some of them wouldn't even stay long enough to see the whole house. The listing agent says she has warned her sellers about it, but they apparently still smoke inside, so they might not be all that motivated to sell.
The other home looked lovely inside, but it was clear looking around the exterior that there are some structural issues that someone had made a half-hearted effort to address, but some of what they had done just called attention to the problems. I wouldn't show this home unless a whole-house inspection indicated that the problems were only cosmetic or if they were professionally corrected.
I like it better when I can give glowing feedback, but honesty is what the listing agents want and need, so that is what a try to give. I wish sellers could understand how important it is to make their house irresistible to buyers instead of thinking they can force buyers to accept their house with all its defects without taking them into consideration in the pricing. A defective or unattractive home simply will not sell unless it is practically given away. And that seller is often the one who will blame their agent when it isn't sold right away. Sigh!
Honest feedback is needed to help sell problem homes
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Post © 2009 Susan Neal, Fair Oaks CA Real Estate Broker (Century 21 Noel David Realty). Design © 2009 ActiveRain Corp.
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Wouldn't it be wonderful if no one would take these listings until they were put in shape?
These are both very serious problems.
You did everyone a favor.
Welcome to active rain Susan, this is a great online community, enjoy!
Leo Namiot
Benchmark Mortgage Connecticut
Your Connecticut and Florida Mortgage Specialist
Thank you Donna, Lenn and Leo for your comments. Yes I wish sellers would better prepare their homes BEFORE the listing, and many do, but most could sell a lot faster for better prices if they spent a little more time and money on prep. While they might not listen to their own agent's advice, many do get a wake-up call when agents from other offices echo the same complaints. Our local Realtor meetings are followed by caravans, so agents from many different offices tour the homes on tour.
I like the feedback that goes something like, "I didn't like it so I'm sure my Clients won't either." I suppose so.